jerichoPrivacy Policy
This page describes what we collect when you use jericho and how we keep that data protected. When you create an account with us, we collect your email, personal details, and payment information. We store this data on secure servers and share it only with payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and our service providers who help us operate the platform.
We do not sell your personal information to third parties. We use your data to verify your identity, process your deposits and withdrawals, comply with applicable law in your jurisdiction, and provide customer support. Your data is kept confidential and accessible only to jericho staff and authorized service providers who have agreed to protect it.
This policy applies to all users of jericho across supported regions—Jakarta, Surabaya, Bandung, Medan, Semarang, and other jurisdictions where our service is lawfully available. We review this policy regularly and update it as needed. Continued use of jericho means you accept our current privacy practices.
What We Collect on jericho
We collect your email address, username, and personal identifiers when you open an account. We also collect Know Your Customer (KYC) documents—a copy of your photo ID and proof of address. These documents are required by law to operate our platform and prevent fraud. We retain them for the duration of your account and for three years after closure for audit and compliance purposes.
We collect payment information tied to your deposit and withdrawal methods. If you use DANA, e-wallet, mobile banking, or local payment, we receive confirmation data from those services when transfers complete. If you use bank virtual accounts (online payment, e-wallet, mobile banking, local payment), we receive transfer confirmations that include your bank account reference. We do not store full card numbers or banking credentials—we store only transaction confirmations and account identifiers necessary to process your withdrawals.
We collect your betting history, game activity, deposit and withdrawal records, and customer support interactions. We use this data to settle disputes, detect fraud, and comply with our regulatory obligations. We maintain this history for your account review and for three years after closure.
We collect device and browser information when you access jericho—your IP address, browser type, operating system, and access timestamps. We use this to detect unauthorized access, prevent fraud, and understand platform usage patterns.
How We Use Your Data on jericho
We use your email to send account notifications, deposit confirmations, withdrawal status updates, and customer support responses. We use your personal details to verify your identity and comply with Know Your Customer requirements in your jurisdiction. We use your payment information to process deposits and withdrawals and to detect fraud or money laundering.
We use your betting history to settle disputes, calculate account balances, and maintain your gaming history. We use your device information to detect unauthorized account access and prevent fraud. We use aggregated, anonymized data (patterns of play, popular games, regional preferences) to improve our platform, but this data cannot identify you.
Third-Party Processors and Data Sharing
We share your data with payment partners—online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet—only to the extent necessary to process your deposits and withdrawals. These partners see your account identifier, transaction amount, and confirmation status. We do not share your full KYC documents with payment partners.
We may share aggregated, anonymized data with analytics partners to understand platform performance. This data cannot identify you. We may share data with law enforcement or regulatory authorities if required by applicable law in your jurisdiction. We comply with such requests transparently and notify you where permitted by law.
We do not sell, trade, or rent your personal information to third parties. We do not use data brokers or marketing aggregators. Any third-party access to your data is limited to service providers with written agreements to protect your information under the same standards we maintain.
Your Rights and Our jericho Data Policy
We store your data only as long as necessary to operate jericho and comply with legal requirements. If you close your account, we retain your personal details, KYC documents, and betting history for three years to satisfy audit and compliance requirements. After three years, we delete personal data unless law requires longer retention.
You may request access to your personal data held by jericho. Submit a written request to our support team with proof of identity. We respond within thirty days with copies of your information. You may request correction of inaccurate data; we update your records and confirm the correction within five business days.
We maintain data backups on secure servers. Our servers may be located outside your jurisdiction but are protected under the same security standards. We encrypt data in transit and at rest. We limit employee access to personal information to staff who need it to do their jobs. We conduct annual security audits and penetration tests to detect vulnerabilities.
We at jericho commit to protecting your personal data through secure storage, limited access, and transparent practices.
Cookies and Tracking on jericho
We use cookies to maintain your login session and remember your preferences. These are essential for platform operation—without them, you would need to log in after every page refresh. We do not use tracking cookies or third-party analytics that profile your behaviour across other sites. We do not use cookies to target you with ads.
Most browsers allow you to disable cookies through settings. Disabling cookies on jericho may prevent login and other core functions. We do not require you to accept non-essential cookies to use the platform.
Contact Us About Your Data
If you have questions about our privacy practices or wish to request access, correction, or deletion of your data, contact our support team. We maintain customer support in Indonesian and English. You can reach us via email, live chat, or phone during business hours and extended periods during high-demand times like Liga 1 tournaments or Idul Fitri holidays.
We respond to privacy inquiries within thirty days. If you are unsatisfied with our response, you may escalate to our compliance officer for independent review. Your privacy rights on jericho are not negotiable—we handle all requests seriously and transparently, regardless of your account status or betting history.